HomePrivacy policiy

Privacy policy

Last Updated: September 23th 2024 

At EOLIS, we are committed to protecting and respecting your privacy in accordance with the General Data Protection Regulation (GDPR) and Belgian privacy laws. This policy outlines how we collect, use, disclose, and safeguard your personal data when you use our website https://www.eolisgroup.com and any related services (collectively referred to as the "Services").

By accessing or using our Services, you agree to the collection and use of your personal data as outlined in this policy.

1. Who We Are

2. What Data We Collect

We may collect and process the following categories of personal data:

a. Personal Data You Provide
When you use our Services, you may provide the following data:

  • Name
  • Email address
  • Phone number
  • Company name (if applicable)
  • Any other data you choose to provide when you contact us

b. Automatically Collected Data
When you visit our website, we may collect data automatically via cookies or similar technologies, including:

  • IP address
  • Browser type and version
  • Time zone setting
  • Pages visited on our website
  • Device type and operating system

c. Data from Third Parties
We may also receive your personal data from third parties (such as social media platforms or marketing partners), provided you have authorized them to share your information with us.

3. Why We Collect Your Data

We process your personal data for the following purposes:

  • To provide you with access to our Services.
  • To respond to your inquiries and provide customer support.
  • To send you newsletters, marketing communications, or promotional materials (only if you have provided explicit consent).
  • To improve the performance and user experience of our website.
  • To comply with legal obligations, such as tax or regulatory requirements.

4. Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

  • Your consent (for marketing purposes, newsletters, etc.).
  • Contractual necessity (to provide services you have requested).
  • Legal obligations (to comply with tax, regulatory, or other legal duties).
  • Legitimate interests (to improve and maintain our website, ensure security, or prevent fraud).

5. How We Share Your Data

We do not sell your personal data to third parties. However, we may share your data with the following entities:

  • Service Providers: Third-party vendors who help us operate our website, deliver Services, and perform business-related tasks.
  • Legal Authorities: If required by law or to protect the rights and safety of [Website Name] and others.
  • Business Transfers: In case of a merger, acquisition, or sale of all or part of our business.

6. International Data Transfers

Your personal data may be transferred and processed in countries outside of the European Economic Area (EEA). If this occurs, we ensure that appropriate safeguards are in place, such as EU-approved standard contractual clauses or Privacy Shield certification, to protect your data.

7. How Long We Retain Your Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations. When your data is no longer needed, it will be securely deleted or anonymized.

8. Your Data Protection Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request access to your personal data and obtain a copy of it.
  • Right to Rectification: You have the right to correct any inaccurate or incomplete data.
  • Right to Erasure: You can request the deletion of your personal data under certain conditions.
  • Right to Restriction of Processing: You can request the limitation of your personal data processing in specific circumstances.
  • Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, or request the transfer of your data to another controller.
  • Right to Object: You can object to the processing of your personal data for direct marketing purposes or based on legitimate interests.
  • Right to Withdraw Consent: If we process your data based on consent, you can withdraw this consent at any time.

To exercise any of these rights, please contact us at [Contact Email].

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please refer to our [Cookie Policy].

10. How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, please note that no transmission of data over the internet is 100% secure.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email or a prominent notice on our website. Please review this policy periodically to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

‍